This shipping policy applies to Cozy42home and was last updated in 15 November 2023.1. DELIVERY AND DELIVERY OPTIONS Country Delivery: FREE DELIVERY International Delivery: FREE DELIVERY WORLDWIDE 2. Order processing time Orders are processed within 3 working days, excluding weekends and public holidays. A tracking number will be sent to the buyer after the item is handed over to the courier. 3. CANCELLATION OF ORDER After placing an order, the order processing starts and it is impossible to cancel the order. If you have any questions about canceling your order, please contact us. 4. Returns are accepted within 30 days of purchase. Merchandise must be returned unused and in original condition. Some items, such as items on sale, may not be eligible for return. 5. DELAYS IN DELIVERY OF ORDERS There may be some delays in the delivery of orders as some orders will be shipped overseas. Shipping delays are not the responsibility of the seller. If your order is delayed, please contact the shipping company first to inquire about the status of the item. 6. DAMAGED ORDERS Cozy42Home is not responsible for lost or damaged merchandise once the order has been placed in the hands of the carrier. If your item has been damaged, please contact us so we can help you file a claim for shipping and get your money back.